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​How to View Your KeyBank Zelle Payments Activity

How to View Your KeyBank Zelle Payments Activity

Please follow the steps below to view your KeyBank Zelle payments activity. If you don’t have a KeyBank account yet, click here to sign up.
​
  • Open the website on your desktop computer or laptop.
  • Click Sign On.
  • Now, sign in with your user ID and password.
  • Before you proceed, you need to verify your identity. You have two options: either to verify using a one-time passcode, or through answering a security question. Click on the option you wish to select.
  • Once you’ve answered the question or entered a passcode, click on Submit.
  • Once you’re signed in, click on your Key Smart Checking account.
  • At the upper right part of the page, you will see several options. Click on the option that says Send Money with Zelle.
  • Then, a pop-up window will appear. At the bottom part of the pop-up window, you will see an option for Activity. Click on Activity.
  • On the activity page, you will see three tabs: All; Payments; and Requests. Click on the Payments tab.
  • And now, you will see your Zelle payments activity. ​

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