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How to Report a Lost or Stolen Independent Bank Debit Card

How to Report a Lost or Stolen Independent Bank Debit Card

​Please follow the steps below to report a lost or stolen Independent bank debit card. If you don’t have an Independent account yet, click here to sign up and earn a $50 Mastercard reward card. 
​
  • Open the website on your desktop computer or laptop, then log in with your user ID and password.
  • Once you're logged in, you will see several tabs at the upper part of the screen. Click on E-Services.
  • On the drop-down list, you will see an option for Debit Card Controls. Click on Debit Card Controls.
  • Under debit card controls, you will see an option for Report Lost Of Stolen Card. Click on Report Lost Of Stolen Card.
  • Now, on the message box, state whether your card has been stolen or lost. 
  • Then, if you wish to receive a notification when they respond, click on the tick box beside Send Notification On Receiving A Response. After that, click on Send.
  • That's how you report a lost or stolen Independent bank debit card.

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