How to Replace a Damaged KeyBank Debit Card

Please follow the steps below to replace a damaged KeyBank debit card. If you don’t have a KeyBank account yet, click here to sign up.

Open the website on your desktop computer or laptop.
Click Sign On.
Now, sign in with your user ID and password.
Before you proceed, you need to verify your identity. You have two options: either to verify using a one-time passcode or through answering a security question. Click on the option you wish to select.
Once you’ve answered the question or entered the passcode, click on Submit.
Once you’re signed in, click on your Key Smart Checking account.
At the upper right part of the page, you will see several options. Click on the option that says Manage Cards.
Under Card Management, you will see a section for Debit Card. Beside your debit card, you will see a Manage Card button. Click on the Manage Card button.
Once you click on Manage Card, several options will appear. Click on the option that says Replace Damaged Card.
On the page, you will see some information when replacing a damaged card. To continue, click on Next.
Now, review and verify your personal information shown on the screen.
After verifying, select the delivery option whether the Standard Shipping or Rush Shipping.
After that, click on Submit.

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​How to Replace a Damaged KeyBank Debit Card