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How to Remove a Zelle Recipient from Citizens Bank
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Please follow the steps below to remove a Zelle recipient from Citizens Bank.
Open the website
on your desktop computer or
laptop
.
Then, click
Log In
.
Then, a drop down list will appear. Click on
Log In
.
Now, log in with your online user ID and password.
Once you’re logged in, you will see several tabs at the upper part of the screen. Click on the tab that says
Pay Bills & People
.
On the page, you will see an option for
Send Money with Zelle
. Click on
Send Money with Zelle
.
On the page, you will see several tabs. Click on the
Settings
tab.
Now, scroll down a little. Then, you will see a section for
Recipients
. Click on the Zelle recipient you wish to remove.
On the page, you will see a button that says
Remove Contact
. Click on
Remove Contact
.
Then, a pop-up message will appear asking if you’re sure to remove the selected recipient. To proceed, click on
Remove Contact
.
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