How to Change Your Online User ID on Citizens Bank
Please follow the steps below to change your online user ID on Citizens Bank. If you don’t have a Citizens Bank account yet, click here to sign up.
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- Open the website on your desktop computer or laptop.
- Click Log In.
- Then, a drop down list will appear. Click on Log In.
- Now, log in with your online user ID and password.
- Once you are logged in, you will see several tabs at the upper part of the screen. Click on the tab that says Service Center.
- Under Manage Preferences, you will see an option for Online User ID and Password. Click on Online User ID and Password.
- On the page, you will see a section from which you could change your online user ID. On the field provided, enter the new online user ID you wish to use.
- After entering, click on Save.
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