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​How to Add a Zelle Recipient on Citizens Bank

How to Add a Zelle Recipient on Citizens Bank

​Please follow the steps below to add a Zelle recipient on Citizens Bank. If you don’t have a Citizens Bank account yet, click here to sign up.
​
  • Open the website on your desktop computer or laptop.
  • Then, click Log In.
  • Then, a drop down list will appear. Click on Log In.
  • Now, log in with your online user ID and password.
  • Once you’re logged in, you will see several tabs at the upper part of the screen. Click on the tab that says Pay Bills & People.
  • On the page, you will see an option for Send Money With Zelle. Click on Send Money With Zelle.
  • There, you will see a button that says New Contact. Click on New Contact.
  • First, select if the new contact is a person or a business. For instance, you are going to add a person. Enter the new contact’s first and last name. You may also add a nickname but it’s optional. 
  • Next, select where to send the money. You could provide either the contact’s email, phone number, or an account number. 
  • Lastly click on the Save button.

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